Last updated: 5th Dec, 2025
Company: RNAG Group
Address: 19 Tysonville Circle, Brampton, ON, L7A 4B3, Canada
Email: ravi@rnaggroup.com
Phone: +1 (437) 937-1097
1. Introduction
Welcome to RNAG Group (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, share, and protect personal information when you visit or interact with our website (https://rnaggroup.com/) or otherwise contact us. By using our services or providing information to us, you agree to the practices described here.
2. What Information We Collect
We may collect the following types of personal information, depending on how you use the site or contact us:
- Name, email address, phone number, and mailing/shipping address.
- Information you submit via contact forms, inquiry forms, or other communication channels.
- Technical data automatically collected when you visit our website (e.g., IP address, browser type, device information, cookies or tracking data) — if applicable.
3. How and Why We Collect Information
We collect personal information for purposes including (but not limited to):
- Responding to your inquiries, requests, or communications.
- Providing you with information about our services or products.
- Billing, invoicing, or processing orders (if applicable).
- Improving our website, services, and user experience.
- Complying with legal or regulatory obligations.
We obtain information either directly from you (e.g., when you fill out a form) or automatically (e.g., via website analytics or cookies), if used.
4. How We Use and Store Your Information
- Your personal information is used only for the purposes described above — we do not sell or rent your personal information to third parties for marketing or advertising.
- We retain your information only as long as necessary to fulfill the purposes for which it was collected (or as required by law), then securely delete or anonymize it. This is part of good data-retention and security practice.
- We implement reasonable security measures (such as secure servers, encryption where relevant, access restrictions) to protect your personal information against unauthorized access, alteration, or disclosure.
5. Sharing Your Information
We will not share your personal information with third parties except under the following circumstances:
- If required by law, regulation, legal process, or governmental request.
- To enforce our Terms of Service, policies, or to protect rights, property, or safety.
- To service providers or contractors, strictly for purposes necessary to operate our business (e.g., payment processors, IT hosting), provided they agree to keep your data confidential and secure.
6. Cookies and Tracking (if applicable)
If our website uses cookies or tracking technologies (e.g. analytics, performance monitoring), we’ll describe clearly:
- What cookies/tracking mechanisms are used,
- The purpose (analytics, site improvement, basic functionality),
- How users can opt out or manage cookie preferences.
7. Your Rights over Your Data
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:
- Right to access — to ask for a copy of information we hold about you.
- Right to correction — to request corrections to inaccurate or incomplete data.
- Right to deletion — to ask us to erase your data when it’s no longer needed.
- Right to object or restrict processing — where applicable.
To exercise any of these rights, please contact us at the email address above.
8. International Data Transfers (if applicable)
Because RNAG Group operates in Canada and may have users from different geographies, your personal information may be transferred to or processed in other countries. Wherever data is transferred, we will ensure appropriate protections are in place.
9. Children’s Privacy
Our website and services are not intended for individuals under 13 years old. We do not knowingly collect personal data from children under 13. If you believe we have collected such data, please contact us so we can delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we’ll post the updated version with a new “Last updated” date. We encourage you to review this page periodically.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
RNAG Group
19 Tysonville Circle, Brampton, ON, L7A 4B3, Canada
Email: ravi@rnaggroup.com
Phone: +1 (437) 937-1097